Beware of the new eco diesel - Ram 1500 Diesel Forum
 8Likes
Reply
 
LinkBack Thread Tools
post #1 of 36 Old 09-04-2014, 08:21 AM Thread Starter
Junior Member
 
Join Date: Sep 2014
Posts: 2
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 2 Post(s)
(Thread Starter)
Beware of the new eco diesel

I bought a new ECO DIESEL less than 2 months ago. It has been in the shop 5 times and they cant figure out what the issue is. Not only that but it has been **** trying to get the issue resolved. I wish to GOD i would have stayed away. Today marks one month I have been in a rental, not to mention it is my 5th rental since I bought the truck. I have never been treated the way Chrysler resolution team has treated me either. I have left atleast 20 messages, called over 100 times and if I am lucky I get a lady to call me about every once in a while to blow smoke up my a$$... It blows my mind that such a big company would treat a customer this way. Not to mention I bought top of the line, not some work truck. The truck I bought has all the bells and whistles, I pay over 800 a month not including insurance, and did I mention I spent 2000 on tires lol... WOW i really am getting piped. If you get a dodge do yourself a favor and stay clear of the ECO DIESEL at minimum get the 2500 and pray you never have to deal with Chrysler. Not that Im butt hurt or anything !!! Did I mention I know more about my rental than I do my own truck lol and I have put more miles on my rental than my truck. This SUCKS !!! BECAREFUL
Love2906 likes this.
sigmanuf2k is offline  
Sponsored Links
Advertisement
 
post #2 of 36 Old 09-04-2014, 08:38 AM
Senior Member
 
Join Date: Jun 2014
Location: Sundance/Wimauma, Florida
Posts: 412
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 41 Post(s)
Oh my. The dealer cannot figure out what is wrong with it. What are the symptoms? what is it doing, or not doing?

Some people curse the engine because of a transmission or computer-related problem. I have to assume, though you give no details, your problems are engine-related. Curious what they might be.

If it's not engine-related then the problem is with Ram and the entire 1500, no matter what engine is in it.

Assume the dealer or Chrysler is paying for the rental. You should also have some kind of working communication with the dealer. It is under warranty. If they violate their end of that warranty you have recourse for exchange, lemon law and/or compensation.

So...What is going on? Never heard of a long-term issue that cannot be resolved. You might be the first.
gadfly2 likes this.
10%More is offline  
post #3 of 36 Old 09-04-2014, 11:17 AM
Member
 
Hershey's Avatar
 
Join Date: Aug 2014
Posts: 93
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 21 Post(s)
Quote:
Originally Posted by sigmanuf2k View Post
I bought a new ECO DIESEL less than 2 months ago. It has been in the shop 5 times and they cant figure out what the issue is. Not only that but it has been **** trying to get the issue resolved. I wish to GOD i would have stayed away. Today marks one month I have been in a rental, not to mention it is my 5th rental since I bought the truck. I have never been treated the way Chrysler resolution team has treated me either. I have left atleast 20 messages, called over 100 times and if I am lucky I get a lady to call me about every once in a while to blow smoke up my a$$... It blows my mind that such a big company would treat a customer this way. Not to mention I bought top of the line, not some work truck. The truck I bought has all the bells and whistles, I pay over 800 a month not including insurance, and did I mention I spent 2000 on tires lol... WOW i really am getting piped. If you get a dodge do yourself a favor and stay clear of the ECO DIESEL at minimum get the 2500 and pray you never have to deal with Chrysler. Not that Im butt hurt or anything !!! Did I mention I know more about my rental than I do my own truck lol and I have put more miles on my rental than my truck. This SUCKS !!! BECAREFUL
What state are you in? What does the dealer say about all of this? I ask, because I am brand new to Ram & this forum & I'm praying I don't have your issues. But, if I do, I will not waste any time in getting the Lemon Law enforced. At my age, I have no time or patience to play games. My truck listed for $52K & I could have purchased a REALLY nice car for less than that. Good luck!
Hershey is offline  
 
post #4 of 36 Old 09-04-2014, 03:13 PM
Senior Member
 
Join Date: Nov 2013
Posts: 963
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 7 Post(s)
wow thats horrible
thanks for the heads up.
L.O.A. is offline  
post #5 of 36 Old 09-04-2014, 03:56 PM
Member
 
Join Date: Aug 2014
Posts: 50
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 3 Post(s)
Please provide more information as to what the issue is and what efforts have been made to correct it. Also check to find out if your state has lemon laws.
Chief Poncho is offline  
post #6 of 36 Old 09-04-2014, 03:58 PM
Senior Member
 
Join Date: Jun 2014
Location: Sundance/Wimauma, Florida
Posts: 412
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 41 Post(s)
I disagree with your other guys. We don't know what is horrible. There are no details.
It could be legit. It may not. First post for the poster. No history of reliability.

Let's assume it's legit but hold off on conclusions until we know more.
10%More is offline  
post #7 of 36 Old 09-04-2014, 04:08 PM
Member
 
Join Date: Aug 2014
Posts: 50
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 3 Post(s)
BTW, if you were in AZ and what you say is accurate, you would be eligible to get a refund or new truck under the Arizona Lemon Law. 5th time back for repair without it being fixed would be the trigger.

44-1264. Reasonable number of attempts to conform motor vehicle to express warranty; presumption
A. It is presumed that a reasonable number of attempts have been undertaken to conform a motor vehicle to the applicable express warranties if either:
1. The same nonconformity has been subject to repair four or more times by the manufacturer or its agents or authorized dealers during the shorter of the express warranty term or the period of two years or twenty-four thousand miles following the date of original delivery of the motor vehicle to the consumer, whichever is earlier, but the nonconformity continues to exist.
2. The motor vehicle is out of service by reason of repair for a cumulative total of thirty or more calendar days during the shorter of the express warranty term or the two year period or twenty-four thousand miles, whichever is earlier.
B. The term of an express warranty, the two year period and the thirty day period are extended by any period of time during which repair services are not available to the consumer because of any war, invasion, strike, fire, flood or other natural disaster.
C. The presumption prescribed in this section does not apply against a manufacturer unless the manufacturer has received prior direct written notification from or on behalf of the consumer of the alleged defect and has had an opportunity to cure the alleged defect.
10%More and Jose luis like this.
Chief Poncho is offline  
post #8 of 36 Old 09-04-2014, 05:53 PM
Senior Member
 
Join Date: Jun 2014
Posts: 172
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 34 Post(s)
I was going to say the same thing. Lemon Law. Even though there has been a decent amount of issues with the eco diesel brought to light on this forum, thet shouldnt be a representitive of all the trucks. They sold ALOT more than what u see on this forum.
Jose luis likes this.
mattyj724 is offline  
post #9 of 36 Old 09-05-2014, 05:34 PM
lcw
Junior Member
 
Join Date: Jul 2014
Posts: 12
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Some buyers make it a rule not to buy first year models for two reasons. One is to give the company a chance to fix all the anomalies and second to wait for the prices to stabilize. There are some used ED's on cars.com and some sellers are asking for prices that are higher than those of a new one. Maybe they were too quick to buy and paid a higher price.
lcw is offline  
post #10 of 36 Old 09-05-2014, 06:57 PM
Senior Member
 
Join Date: Nov 2013
Posts: 830
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 52 Post(s)
As others have said Lemon Law, but some details would be nice considering we have members here who have had their Eco's from very early in the production run with no issues or minor niggles at best.

Good Luck.
Accused is offline  
Reply

User Tag List

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Similar Threads
Thread Thread Starter Forum Replies Last Post
eco burn off wellcraft290 Ram 1500 EcoDiesel General Discussion 1 07-24-2014 04:52 PM
Waiting on my Eco hank New Member Introductions 5 07-05-2014 10:56 PM
2014 RAM 1500 Eco Diesel Review and Road Test tugboat Ram 1500 EcoDiesel Reviews 9 04-25-2014 11:57 AM
2014 Ram 1500 Eco Diesel AWD ???? tugboat Ram 1500 EcoDiesel General Discussion 7 01-24-2014 02:22 PM

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome