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8AN Stereo issues and class action suit.

12374 Views 22 Replies 12 Participants Last post by  v8deuce
So I got the nav installed units because I need the voice control.
As a contractor, my truck is as much a tool as a screw driver or tape measure.

I expect it to perform as advertised.

I have found the dealer/manufacturer claims to fall short of actual performance.

Because these units are so integrated into the truck, 3rd party units are not an option.

Discounts aside, I leased a $60,000.00 truck, and fully expect everything to be the highest quality available.

So when I discovered the HD Radio has the weakest reception since the crystal radio I built 45 years ago I was disappointed to say the least.

My trade in had a 2014 JVC top of the line head unit that did everything the 8AN unit does, and did it far better.

The connection issues are present because Ram did not bother to do any real programming.

The reception issues are because Ram decided to save money and not bother to install a digital signal amplifier.

I love the diesel engine, but even that is 3rd party.

The nav system is nothing but a loose patchwork dependent on 2 third party vendors, and Ram never bothered to do a real life test, or didn't feel like spending the money to make their electronics real world practical.

It is very unfortunate, because if they bothered to listen to contractors, or anyone else that has to spend many hours on the road, going to multiple address, and needing to change direction for new destinations mid route, they could have produced a world class unit that as a complete package would immediately take a good share of Ford customers.

As it is, I only experience frustrations and delays every day trying to obey the laws of hands free driving, while also trying to facilitate daily operations of my company.

The lower gas mileage of Ford is almost acceptable after having U connect shoved down my throat.

As for the HD radio, has anyone else discovered that most of their favorite HD stations are no longer available on the 8AN units?
I realize this is something a person would not know unless they had HD before the one in the new truck.
There were only 2 stations I listened to, and one of those is not received.

Anyone else seeing red after trusting the Uconnect to work?

Before anyone says it's my phone, no, it isnt. It is the cheap programming, because my phone works on every other OEM sync type service I have tried,
Toyota, Ford, and VW are what I have connected to besides Ram.
Besides, half of the Ram system works perfect, it's the half that they didn't bother with that sucks.
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My radio works just fine. I understand that you are having issues, and i have had issues in other Uconnect cars before. But i think a class action suit is a little rediculous.
First i dont think anyone said you didnt work hard or dont deserve what you have. I said a Class action lawsuit is not the answer.

So.. one of two things is wrong, Either 'A' your Uconnect radio is no doing what it is supposed to be doing, IE its broke. Take it back have them fix it with a new radio. Or./.... 'B' the Uconnect system is not capable of doing something that you thought it was. Which means you didnt do enough research on the system and made a bad buy. Either way its not a class action lawsuit, if its broke get it fixed. If the dealer lied to you about its capabilities, then thats up to that dealer. Ram does not own the dealers, they are just licensed to sell thier product.
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