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8AN Stereo issues and class action suit.

12364 Views 22 Replies 12 Participants Last post by  v8deuce
So I got the nav installed units because I need the voice control.
As a contractor, my truck is as much a tool as a screw driver or tape measure.

I expect it to perform as advertised.

I have found the dealer/manufacturer claims to fall short of actual performance.

Because these units are so integrated into the truck, 3rd party units are not an option.

Discounts aside, I leased a $60,000.00 truck, and fully expect everything to be the highest quality available.

So when I discovered the HD Radio has the weakest reception since the crystal radio I built 45 years ago I was disappointed to say the least.

My trade in had a 2014 JVC top of the line head unit that did everything the 8AN unit does, and did it far better.

The connection issues are present because Ram did not bother to do any real programming.

The reception issues are because Ram decided to save money and not bother to install a digital signal amplifier.

I love the diesel engine, but even that is 3rd party.

The nav system is nothing but a loose patchwork dependent on 2 third party vendors, and Ram never bothered to do a real life test, or didn't feel like spending the money to make their electronics real world practical.

It is very unfortunate, because if they bothered to listen to contractors, or anyone else that has to spend many hours on the road, going to multiple address, and needing to change direction for new destinations mid route, they could have produced a world class unit that as a complete package would immediately take a good share of Ford customers.

As it is, I only experience frustrations and delays every day trying to obey the laws of hands free driving, while also trying to facilitate daily operations of my company.

The lower gas mileage of Ford is almost acceptable after having U connect shoved down my throat.

As for the HD radio, has anyone else discovered that most of their favorite HD stations are no longer available on the 8AN units?
I realize this is something a person would not know unless they had HD before the one in the new truck.
There were only 2 stations I listened to, and one of those is not received.

Anyone else seeing red after trusting the Uconnect to work?

Before anyone says it's my phone, no, it isnt. It is the cheap programming, because my phone works on every other OEM sync type service I have tried,
Toyota, Ford, and VW are what I have connected to besides Ram.
Besides, half of the Ram system works perfect, it's the half that they didn't bother with that sucks.
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'My trade in had a 2014 JVC top of the line head unit that did everything the 8AN unit does, and did it far better.'

I understand that you are frustrated, but why not just change out the factory radio and put in another JVC unit or equivalent? I also find that if you want best performance that many times it best to use of best of breed approach. Meaning that Ram will 'bundle' a system together, but not necessarily provide the best. Example, the nav system is only updated yearly, so surely someone like us would want to have something more current. So for me, I'm sticking with my MotionX GPS. Yes, it's less convenient using my small iPhone screen, but the maps are great as are the local points of interest info... Yeah, it would be more money that you would have to shell out, but you would better be able to conduct your business while mobile. I've always believed that if you get 90% of what you are looking for in a vehicle, then buy it because that's a find. And for me if the UConnect is a little quirky, I can live with that because when I look at the big picture, having an EcoDiesel for me is just the bomb!
Been away attending to a friend's death.
Had to take a road trip over a pass during an active storm.
The diesel wasn't ever underpowered for the task,the auto 4x4 worked flawlessly at the lower levels of mixed rain/snow, and when in 4x4 it tracked rock solid.
Across the pass there were the typical morons that had absolutely no use being there, aside from the front wheel drive idiots with low end all seasons, to the truly hopeless that were afraid to even pass a semi because they were scared of the water wash, the traffic jam was unbelievable.
Making my way to the front of the pack near the summit the staggered line of snow plows across 4 lanes were only moving at about 15 - 20 MPH.
I got around on the right, slipped into full 4x4, and left the rest behind.
There was only 6" of fresh snow, perfect for traction. Was able to run at 50, the only slide action was when I got bored of the solid line and intentionally oversteered through a turn just for the fun of it.
It was the most fun I've had this season yet, the nastier the weather, more "horrid" the road conditions, the more I love it. But then, I race motorcycles, and have been a mud slinging 4x4 fanatic for decades.
With the air bag's filled to offroad height, that 1/2 ton diesel doesn't need anything.
I have friends that would spit milk through their nose if they heard me say that.
I have always done mods to make every vehicle more driveable, so for me to say I'm OK with it stock for now is definitely unique.
And the fact I got 24 mph going over the top of the mountain hauling ass in 4x4 just crazy.
They did a great job on the entire drive train.
I had nothing but love for my truck when I got back.
Then, I had to pull over 3 times yesterday trying to get to customers to bid projects, each time took several minutes.
I've discovered several people that have the identical units in other non-Ram products, who also are not very inclined to let this pass.
I would just buy a 3rd party head unit, and just write off the cost of the factory nav in a heartbeat, if I could.
Unfortunately, Ram has seen fit to make sure we are stuck with whatever they decide to "give" us, and there are no aftermarket units available.
Actually getting one can most likely void your warranty.
So they intentionally defeated the consumer there, besides, they claim they can do everything anyone else can.
We know that's not true, and while you are correct, probably 95% of the population doesn't require the features to operate correctly, there are another 5% that do.
This will be my last post here until I post the address anyone that desires to get what they have paid for to join in.
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How many people are signed up for the class now?
I have a 2010 Audi S4 and 2013 Toyota Prius and the nav in the dodge is the best of the bunch looks/ functions wise to me. However the voice input is terrible compare to the other 2. I don't listen to HD Radio because I can't stand the commercials. I love satellite radio for this reason and it works great.

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