Diesel RAM Forum banner

Consumer Reports Reliability Report/UConnect

4039 Views 6 Replies 7 Participants Last post by  CJnOC
Consumer Reports issued its annual vehicle reliability report this week:

Reality Check on New Car Reliability - Consumer Reports News

Some bad press for Chrysler/Jeep/Ram that seems to be primarily linked to problems with UConnect. A couple of excerpts:

"More proof that road test scores don’t match reliability: The updated-for-2014 Jeep Grand Cherokee rates high in Consumer Reports tests. But recent changes, including a new version of Chrysler’s Uconnect infotainment system, put its reliability into a tailspin. The high-scoring Ram pickup also fell below average in reliability. That’s too bad because we really like driving those models."

Further down in the article:

"And then there’s Fiat-Chrysler Group

"Fiat-Chrysler sits at the bottom of the pack, with four of its brands—Dodge, Ram, Jeep, and Fiat—sweeping our least-reliable rankings. Partly to blame: The new Jeep Cherokee four-cylinder is the least-reliable new small SUV on the market. The Fiat 500L is the least reliable new car in our 2014 survey, with a reliability score that is 219 percent worse than average. The smaller Fiat 500 is better, but it still scores poor for reliability."

Interesting--I guess. Although I have a few complaints with the UConnect system (e.g., the media option does not let me choose/manage playlists on my smartphone), in general I've been pleased. I have had no mechanical issues with my ED which now has close to 11K miles. And, CRs general vehicle ratings put the Ram 1500 fairly high on the list. As is always the case with statistics, depends on who is compiling them and who is doing the interpretation.
1 - 7 of 7 Posts
"Fiat-Chrysler sits at the bottom of the pack, with four of its brands—Dodge, Ram, Jeep, and Fiat—sweeping our least-reliable rankings. Partly to blame: The new Jeep Cherokee four-cylinder is the least-reliable new small SUV on the market. The Fiat 500L is the least reliable new car in our 2014 survey, with a reliability score that is 219 percent worse than average. The smaller Fiat 500 is better, but it still scores poor for reliability."
It's a good think no one would ever buy a 4 cyl chrokee or 500L. (remove tongue from cheek)
Good reliability report, overall they seem to be imporving at a good rate, too bad there wasn't anything showing how they have improved over time.
Since the #1 vehicle my wife wants is a Cherokee ( but not with the 4 cyl engine), it's a big deal.


Do not understand why some linking system for a telephone is any deal at all. Should not have that at all. Too much high-technology for me. If I need to make a call, I'll stop at a phone booth and get out my dime.
thats what bothers me, electrical shenanigans are weighed equally with say grenading engines. That I have a severe issue with, not because I don't know the difference but because 80% of the shopping population does not know the difference. CR wields a certain impunity over average opinion of the automobile, that my friends is a licence for manipulation.

Double odd, most journo's claim UConnect is the best info system in the league, In my brief time with it I do have to agree, its smooth and fairly intuitive.

I guess the long and short of what I'm saying is phuck CR, shoppers do your research, there are agendas at play here...
  • Like
Reactions: 1
Since the #1 vehicle my wife wants is a Cherokee ( but not with the 4 cyl engine), it's a big deal.


Do not understand why some linking system for a telephone is any deal at all. Should not have that at all. Too much high-technology for me. If I need to make a call, I'll stop at a phone booth and get out my dime.

A phone booth? I haven't seen a working one of those in a few years & when I did, it was 35 cents, not a dime:laugh: At first, I was a little upset that the Uconnect doesn't sync up with my iPhone, but it does do everything I really needed it to do, so I'm content for now. If one wanted to argue, it would be that a $50,000+ vehicle is STILL having issues with compatibility. That should have disappeared long ago as Droid and Apple have had stable platforms for several years now. All in all, I think our trucks are pretty good compared to where they were 5 yrs ago. There is always room for improvement & I think Chrysler is slowly getting it.
Since the #1 vehicle my wife wants is a Cherokee ( but not with the 4 cyl engine), it's a big deal.


Do not understand why some linking system for a telephone is any deal at all. Should not have that at all. Too much high-technology for me. If I need to make a call, I'll stop at a phone booth and get out my dime.
Dime? Don't you mean silver dollar? And are you sure you can find a phone booth?:D
1 - 7 of 7 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top