is it below -11 C (12 F) where you are? DEF tanks are known to freeze and then the guage won't move till it thaws out. If it's not frozen, not sure.
I just got a 2016 ECO Diesel last week. The DEF gauge was about half full when I got the truck which had 550 Km's on it as a demonstrator. Either the DEF tank was never filled completely, or it used a lot. I think they probably put just enough in the tank to half fill it to keep their costs down, and although they topped up the fuel tank, they never did that with the DEF. I have put on about 350 Km's since, and the gauge has not moved. I am going to buy some to fill the tank, but am wondering if I can look around to get the cheapest product and if there are any concerns with using a cheap fluid as opposed to whatever it is the dealer recommends.