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Discussion Starter · #1 ·
2014 1500 Ram ED 4x2 Laramie, build date of May 2014. 1 oil change at 10k performed by dealer. All recalls taken care of immediately by the dealer.

Just shy of 20K miles and 3 weeks ago, leaving a client there was a loss of power, severe shaking, and a loud clicking/knocking sound changing in sound the faster I went. No warning lights and all the gauges were normal.
I pull over shut it off and turn it back on, the problem was still there. I was 50 miles away from my home Dealer, (living in LA 50 miles is about 2 hours away in heavy traffic). I googled the closest dealer and found it was 4 miles away. After limping my way to that dealer I told them the problem and they hooked it up to the computer and told me that injector #3 is not working. So, I get it towed to my home dealer, explained to the service manager the problem and he told me that an ED has never come in with that problem.

SUPER!! Stump the dealer!!!

Week 1, they told me that injector #3 needed to be replaced but they were back-ordered but found one at another dealer and it would take a couple of days to get. Then, they didn't order the injector sleeve/boot to go with it so we had to wait for that to come in.

Week 2, they told me that when they installed the new injector and hooked it up to the computer and charged the system the computer told them that injector #4 was below nominal pressure and it needed to be replaced. Parts still back-ordered but found one at another dealer and was able to get it.

Week 3, they told me that after installing new injector and hooking it up to the computer the pressures were not right and it was clicking/knocking loud like a misfire. They called corporate service and begin to diagnose the problem further and they decided the next course of action is to replace the cylinder heads... This is where I am at.


Has anyone out there ever had or heard of this issue with the ED?
 

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Yikes, sound like they're getting closer to the problem maybe you will wind up with a new engine like me in about 3 months. HOW THE **** DID THEY NOT KNOW INJECTOR 4 WAS LOW when they tested it originally?
 

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Discussion Starter · #3 ·
My guess is that they were just going by the original codes that popped up on the computer. #4 wasn't popping the codes yet, but from what I was told is that corporate service told them to run pressure levels on all the injectors and that's when they found it.
 

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Me too! waiting on a new motor, it's been 1 month now and I'm told two more months till the motor is available. Also loud knocking sound, another just came in to the dealer by my home 2000 miles and also needs new motor. What's going on?
 

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Discussion Starter · #5 ·
They put me in a rental right away, but a cheep Cherokee is not my truck. I am going back to Enterprise today to see if another truck, caravan, or even a charger is available.

They are supposed to be taking the body off my truck to get to the motor easier. Needless to say I will be stopping by today and seeing whats going on and taking pictures.

The service adviser is fighting for me to get a new engine because when they ran another test before they made the decision about the new cylinder heads there was zero pressure in one of the cylinder heads and diesel was coming out of the tailpipes. The tech still thinks it is the cylinder heads because of this service advisory that came out in July. Tried to upload it but too big, google it (TSB 09-006-15 ecodiesel).

The one big difference with my issue is that it was not intermittent, when it started to shake violently it did not stop.
 

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Discussion Starter · #8 ·
It dropped a valve stem, new motor. I find out today how long I have to wait for a new motor.
 

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Is this a first? I don't know of any head issues. Anybody else have any issues with the top end or is this just an isolated case?
 

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Discussion Starter · #10 ·
The service tech said that he thinks that this is an isolated incident. He called around to 6 other dealers in our area and the most the have had to replace was the fuel system. It is how he thinks the valve dropped that has me wonder if it has anything to do with this TSB 09-006-15. He thinks that a valve seal came apart and it got between the valve and rocker arm and some how causing the valve to break. I wanted him to continue to take apart the motor and take off the cylinder head and take a deeper look in the motor. He did not, since FCA already approved a new motor he didn't need to go further just to put it back together and send to R&D. Labor being about $180 an hour and at least 24 hours logged on my problem already they do not want to do anything unnecessary. By my rough guess, this issue is going to FCA at least 15K - 20K when all is said and done.
 

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The service tech said that he thinks that this is an isolated incident. He called around to 6 other dealers in our area and the most the have had to replace was the fuel system. It is how he thinks the valve dropped that has me wonder if it has anything to do with this TSB 09-006-15. He thinks that a valve seal came apart and it got between the valve and rocker arm and some how causing the valve to break. I wanted him to continue to take apart the motor and take off the cylinder head and take a deeper look in the motor. He did not, since FCA already approved a new motor he didn't need to go further just to put it back together and send to R&D. Labor being about $180 an hour and at least 24 hours logged on my problem already they do not want to do anything unnecessary. By my rough guess, this issue is going to FCA at least 15K - 20K when all is said and done.
When did they say you can get a motor? I have to wait three months.
 

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Discussion Starter · #13 ·
I was told that there are 50 motors coming in late October early November, from the plant in Italy. I was told the tentative date for the dealer to get mine is October 27.
 

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I was told that there are 50 motors coming in late October early November, from the plant in Italy. I was told the tentative date for the dealer to get mine is October 27.


****, mine's been in the shop since Sept 5th, and my motor tentative date is Nov 30th.
 

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Discussion Starter · #15 ·
My motor was installed today, service tech said it will be all back together by Friday and ready for start up.
 

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out more than 30 days I would have called my attorney and proceeded with lemon law.
 

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out more than 30 days I would have called my attorney and proceeded with lemon law.
Motor came in Friday, just waiting for the call that it's done. The Lemon Law Attorney keeps calling me, but I would have to pay $6000-$7000 more for a new truck. I got a friends and family deal through someone and don't think I can get the same deal.
 

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Discussion Starter · #20 ·
Mine is still in the shop. Had to wait for a new oil cooler and a glow plug. The service tech put it all together and the only thing that it would do is crank, it did not start. So he put in a call to the FCA engineer to diagnose why it wont start. FCA decided that the Electronic Control Node needs to replaced. That should be in tomorrow, at this point I would not be surprised if the next thing that needs to be replaced is the ECU...
 
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