My guess is that they were just going by the original codes that popped up on the computer. #4 wasn't popping the codes yet, but from what I was told is that corporate service told them to run pressure levels on all the injectors and that's when they found it.
ED Motor issue
2014 1500 Ram ED 4x2 Laramie, build date of May 2014. 1 oil change at 10k performed by dealer. All recalls taken care of immediately by the dealer.
Just shy of 20K miles and 3 weeks ago, leaving a client there was a loss of power, severe shaking, and a loud clicking/knocking sound changing in sound the faster I went. No warning lights and all the gauges were normal.
I pull over shut it off and turn it back on, the problem was still there. I was 50 miles away from my home Dealer, (living in LA 50 miles is about 2 hours away in heavy traffic). I googled the closest dealer and found it was 4 miles away. After limping my way to that dealer I told them the problem and they hooked it up to the computer and told me that injector #3 is not working. So, I get it towed to my home dealer, explained to the service manager the problem and he told me that an ED has never come in with that problem.
SUPER!! Stump the dealer!!!
Week 1, they told me that injector #3 needed to be replaced but they were back-ordered but found one at another dealer and it would take a couple of days to get. Then, they didn't order the injector sleeve/boot to go with it so we had to wait for that to come in.
Week 2, they told me that when they installed the new injector and hooked it up to the computer and charged the system the computer told them that injector #4 was below nominal pressure and it needed to be replaced. Parts still back-ordered but found one at another dealer and was able to get it.
Week 3, they told me that after installing new injector and hooking it up to the computer the pressures were not right and it was clicking/knocking loud like a misfire. They called corporate service and begin to diagnose the problem further and they decided the next course of action is to replace the cylinder heads... This is where I am at.
Has anyone out there ever had or heard of this issue with the ED?
Just shy of 20K miles and 3 weeks ago, leaving a client there was a loss of power, severe shaking, and a loud clicking/knocking sound changing in sound the faster I went. No warning lights and all the gauges were normal.
I pull over shut it off and turn it back on, the problem was still there. I was 50 miles away from my home Dealer, (living in LA 50 miles is about 2 hours away in heavy traffic). I googled the closest dealer and found it was 4 miles away. After limping my way to that dealer I told them the problem and they hooked it up to the computer and told me that injector #3 is not working. So, I get it towed to my home dealer, explained to the service manager the problem and he told me that an ED has never come in with that problem.
SUPER!! Stump the dealer!!!
Week 1, they told me that injector #3 needed to be replaced but they were back-ordered but found one at another dealer and it would take a couple of days to get. Then, they didn't order the injector sleeve/boot to go with it so we had to wait for that to come in.
Week 2, they told me that when they installed the new injector and hooked it up to the computer and charged the system the computer told them that injector #4 was below nominal pressure and it needed to be replaced. Parts still back-ordered but found one at another dealer and was able to get it.
Week 3, they told me that after installing new injector and hooking it up to the computer the pressures were not right and it was clicking/knocking loud like a misfire. They called corporate service and begin to diagnose the problem further and they decided the next course of action is to replace the cylinder heads... This is where I am at.
Has anyone out there ever had or heard of this issue with the ED?
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They put me in a rental right away, but a cheep Cherokee is not my truck. I am going back to Enterprise today to see if another truck, caravan, or even a charger is available.
They are supposed to be taking the body off my truck to get to the motor easier. Needless to say I will be stopping by today and seeing whats going on and taking pictures.
The service adviser is fighting for me to get a new engine because when they ran another test before they made the decision about the new cylinder heads there was zero pressure in one of the cylinder heads and diesel was coming out of the tailpipes. The tech still thinks it is the cylinder heads because of this service advisory that came out in July. Tried to upload it but too big, google it (TSB 09-006-15 ecodiesel).
The one big difference with my issue is that it was not intermittent, when it started to shake violently it did not stop.
They are supposed to be taking the body off my truck to get to the motor easier. Needless to say I will be stopping by today and seeing whats going on and taking pictures.
The service adviser is fighting for me to get a new engine because when they ran another test before they made the decision about the new cylinder heads there was zero pressure in one of the cylinder heads and diesel was coming out of the tailpipes. The tech still thinks it is the cylinder heads because of this service advisory that came out in July. Tried to upload it but too big, google it (TSB 09-006-15 ecodiesel).
The one big difference with my issue is that it was not intermittent, when it started to shake violently it did not stop.
It dropped a valve stem, new motor. I find out today how long I have to wait for a new motor.
The service tech said that he thinks that this is an isolated incident. He called around to 6 other dealers in our area and the most the have had to replace was the fuel system. It is how he thinks the valve dropped that has me wonder if it has anything to do with this TSB 09-006-15. He thinks that a valve seal came apart and it got between the valve and rocker arm and some how causing the valve to break. I wanted him to continue to take apart the motor and take off the cylinder head and take a deeper look in the motor. He did not, since FCA already approved a new motor he didn't need to go further just to put it back together and send to R&D. Labor being about $180 an hour and at least 24 hours logged on my problem already they do not want to do anything unnecessary. By my rough guess, this issue is going to FCA at least 15K - 20K when all is said and done.
I was told that there are 50 motors coming in late October early November, from the plant in Italy. I was told the tentative date for the dealer to get mine is October 27.
My motor was installed today, service tech said it will be all back together by Friday and ready for start up.
Mine is still in the shop. Had to wait for a new oil cooler and a glow plug. The service tech put it all together and the only thing that it would do is crank, it did not start. So he put in a call to the FCA engineer to diagnose why it wont start. FCA decided that the Electronic Control Node needs to replaced. That should be in tomorrow, at this point I would not be surprised if the next thing that needs to be replaced is the ECU...
As of Friday they still could not get it started. I cranks 3 times and stops, does not start. They replaced the electronic distribution unit, as per the FCA know it all engineers, and still no joy. The impression that I am getting is that the FCA engineers have no idea why it is not starting and making the service tech replace things until it turns on. I am going to give them until next Friday and if they still not have figured out how to get it started I am going to call FCA and discuss a buy back, if they refuse I will lawyer up and force it.
Do you know how they are putting motor in? Basically, did they take the cab off of the truck to access the motor or are they trying to go through the hood?
Taking the cab off of the truck is the best way to take the motor in an out, going through the hood means more busted knuckles and longer time.
The service tech that did mine told me that in our area he is the first one that has replaced this motor and that it is a pain in the ass, the service tech has over 25 years with diesels.
Saturn, I think the reason why your service tech is taking a long time is because he has never replaced this motor before and is having trouble with it.
An update on mine is that an actual FCA engineer is coming to look at my truck to figure out why my truck wont turn on. They have until Friday before I call FCA customer service to begin replacement or buy back, I am going to try and see what happens without a lawyer first. I know what I should get if they were to buy it back, my state has a formula that they use figure buy back. If I am not satisfied I will lawyer up and force the issue.
Taking the cab off of the truck is the best way to take the motor in an out, going through the hood means more busted knuckles and longer time.
The service tech that did mine told me that in our area he is the first one that has replaced this motor and that it is a pain in the ass, the service tech has over 25 years with diesels.
Saturn, I think the reason why your service tech is taking a long time is because he has never replaced this motor before and is having trouble with it.
An update on mine is that an actual FCA engineer is coming to look at my truck to figure out why my truck wont turn on. They have until Friday before I call FCA customer service to begin replacement or buy back, I am going to try and see what happens without a lawyer first. I know what I should get if they were to buy it back, my state has a formula that they use figure buy back. If I am not satisfied I will lawyer up and force the issue.
New truck ordered. Should be here sometime next month.
Still can't start the old one and they don't know why. Dealer is finally pushing it out of the service bay, that it has been in for the past 2 months, to the back lot so it can collect more dust...
What did I order you ask? The same exact thing but with the new bed lights option.
Still can't start the old one and they don't know why. Dealer is finally pushing it out of the service bay, that it has been in for the past 2 months, to the back lot so it can collect more dust...
What did I order you ask? The same exact thing but with the new bed lights option.
All right guys. I believe my RAM may be cursed. 36,000 miles. I have had some electrical problems with the truck in the shop...probably 5 times over the course of 18 months of ownership. Always electrical issues with wire harnesses and malfunctioning buttons etc.
Today I was accelerating to highway speed and suddenly hear VERY loud knocking from the engine for probably one second before engine stopped. Luckily, I got it onto the shoulder. Briefly dash light showed low engine oil (which would explain loud knocking noise). Engine would not even try to turn over upon trying to restart. I checked oil level on dipstick after letting truck sit for 1 hour. Oil level is fine. I am thinking the oil pump or oil sending unit failed and thus oil pressure sensor shut engine off.
Anybody else have this happen or know what might have caused this. I'll get it towed to the dealer tomorrow as this happened on Sunday.
Sounds like a blown motor, be ready to be in a rental for a while.
UPDATE:
The FCA technician finally made it out to the dealer. He could not get it started either. He worked on it for a couple of days until he found a crankshaft sensor that was not working. The service tech has to drop the transmission to replace the sensor. Everyone is telling me that this is the fix that should make it start the motor.
Mean while my replacement is being built and will be shipped later this month.
The FCA technician finally made it out to the dealer. He could not get it started either. He worked on it for a couple of days until he found a crankshaft sensor that was not working. The service tech has to drop the transmission to replace the sensor. Everyone is telling me that this is the fix that should make it start the motor.
Mean while my replacement is being built and will be shipped later this month.
Check the lemon laws for your state. Not too sure about your case though because of the amount of miles on your truck. Document EVERYTHING! Call FCA customer service and ask. They will let you know if you meet the criteria for a replacement.I have a 2014 EcoDiesel that died on the highway. Loud noise from engine for 1 second before the engine died. 3 days later the dealership where it was purchased informed me that the engine is seized up and will need to be replaced.
I would much prefer to get a new truck rather than one that has has major surgery and who knows how things really will go back together and how many months it would be before that would even happen. My truck has 36K miles on it. Were you able to get them to order a new truck? If so, how did you accomplish that?? Did you have to threaten a Lemon Law lawsuit??
Any help would be appreciated.
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