[Phorbes]

Bought a brand new 2014 Ram Ecodiesel Laramie Limited on Thursday under the impression that I would be capable of towing 10k pounds (salesman confirmed). Long story short, I took a trip out of state for the weekend and checked my owners manual which states max towing at 7700 lbs... I contacted the salesman and told him that I had only put 50 miles on the truck and I wanted to get a Cummins instead.

I trying to spend 15k more and they're telling me that the paperwork had already been processed and I can bring it back in a few months and trade it in... What a joke!

I would understand their refusal to take the truck back after a deal is done but it's not like I'm walking away from the deal, I'm trying to buy a more expensive and more capable truck...

I'm thinking of seeking legal council.

Any advice?

Jonathan

 

[Chief Poncho]

Problem is if they already processed the paperwork, its now a used vehicle. They can't just take it back. Now if they were smart, they would work with you and cut you a deal on a Cummins 2500. Even if the truck is used they can still pretty much get their price back out of it.

Your problem, unless you have a witness, is proving the salesman said it would tow 10k lbs. BTW, not bashing or anything here, but who the heck spends the kind of money a new ecodiesel costs without researching its towing capabilities? The tow ratings of all of the configurations are readily available on the Ram website. Again, I understand if you asked the salesman and he said it would...but still. I have found more often than not, I know more about the vehicles I go into buy than the saleman selling them.

 

[10%More]

Phorbes,

Welcome to the forum.

Think you should be upset with yourself. You are obviously intelligent. The facts on what different vehicles are rated to tow, whether they "can" or not, are readily available in both print and internet sources.

1500 pickups are light-duty. Some can pull 10K, A few models of Rem 1500's using the Hemi engine do have that rating. Even though the Ecodiesel has more torque than the Hemi, it's close while the engine is a bit heavier.

Your salesman may have misled you by design or mistake. Doubt it was design as there are lots of Hemi's around and they want to push them out. The Ecodiesel is a bit scarce and sales of it are quite easily done in comparison. That leaves "mistake".

To oh so many of the uninformed, one little pickup is like another. That 10K towing rating is applicable to the 1500 Ram. He can claim, and maybe rightly so, he was tricked by the engine issue.

I hate to say it but if you want to be upset with anyone, look in the mirror.

 

[dravas]

Was it the "number" you wanted or do you actually need to tow that much on a regular basis. Because if it was a regular basis....rule of thumb...take the max load and times it by .75 (75%), that is the max load you can tax your truck every day and have it last longer than 3 years.

Throwing a diesel into a 1500 does not make it a heavy duty truck.

 

[Accused]

You can seek legal counsel all you want but realistically thats just an even more expensive way to hear what 10 already said, you made a mistake and did not conduct due diligence on a major investment.

But I'm sure you know that.

What I can suggest Is try speaking with the dealer you bought from and another local dealer about trade in or something on a 2500 HD. Like Poncho said the truck is still new and they wont have a problem making money on it.

 

[mattyj724]

I think the engine can handle 10K all day. its the other parts of the truck that cant handle it... You should have done the research. Never take a salesman word for it.

 

[Accused]

I think the engine can handle 10K all day. its the other parts of the truck that cant handle it... You should have done the research. Never take a salesman word for it.

Ostensibly MAYBE, but the majority of the components are shared between the HEMI and the Eco. Suspension, gear box and frame are all capable of 10K as evidenced by the HEMI. The only notable difference is the Engine.

Now for a shot of conspiracy perhaps RAM is undervaluing the ratings on the Motori to protect HEMI sales?

 

[L.O.A.]

I think the engine can handle 10K all day. its the other parts of the truck that cant handle it... You should have done the research. Never take a salesman word for it.

That last line is so true, at the end of the day they just want to make that sale, so you may not be getting all the best info you should be.