I've had the issues & continue to have the issues. I would strongly advise to open a case with Chrysler/Ram. They can expedite parts, assure rentals & keep the dealers on their toes instead of yanking your chain. It's well worth the phone call. I'm still astounded at how piss-poor Ram service is across the board. Prior to Chrysler's bankruptcy, there were lots of old family franchises that only sold Chrysler products. They pulled many of those franchises & what's left are these mega dealers that couldn't give a rat's @ss about pleasing their customers. Its all about the bottom line for them & they totally suck!