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Think twice before buying ECODIESEL!!!

104307 Views 11 Replies 10 Participants Last post by  Customer Service
Just traded my 2013 Ram 1500 Hemi in for an Ecodiesel, wanted better gas mileage. Having nothing but issues with it. Not even a month old and it broke down on the side of the road. Took it into the dealer last week for same issue they didn't do anything to address the problem. When I have about 100 miles left in the tank its hard to start, check engine light comes on, and stalls out. Not sure if anybody else has experienced the problem, but there was a great review on Edmunds about the same exact issue im having. I even gave the dealer the article to read about the issue. Dealing with Ram service is HORRIBLE!!!
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I bought the lone star edition from Orlando, Fl. If you search Ram ecodiesel fuel problem the article will show up on Google.
Finally found out today what is wrong with the vehicle. Fuel pump in the truck is bad and needs to be replaced. Found out that part is also on back order for two weeks. I was told by the service manager the truck will work if I go out and buy a fuel container and bring some diesel to the truck!!! Thats how RAM takes care of there customers. Still haven't heard from corporate regarding the issue. Im not sure to get a replacement or get my money back, by the time the truck is finally fixed im sure it will fall into LEMON LAW.
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